FAQ’s

Your membership fee payable to Club De Ferias comprises of a non-refundable Admission Fee (AF) and an Entitlements Fee (EF). An application for membership is recognized or gains admission to Club De Ferias on realization of 70% of the admission fee. The CDF member can start utilizing their entitlement after full payment for the membership or 70% of the membership fee. The Membership card will be sent only after full payment of the membership.

Your membership fee payable to Club De Ferias comprises of a non-refundable Admission Fee (AF) and an Entitlements Fee (EF). An application for membership is recognized or gains admission to Club De Ferias on realization of 70% of the admission fee. The CDF member can start utilizing their entitlement after full payment for the membership or 70% of the membership fee. The Membership card will be sent only after full payment of the membership.

Log in on the Home page of the website www.clubedeferias.net
On logging in , you will be directed to your own dashboard.
Use the My Bookings tab to make your reservations online. Follow the tips on the right hand side to complete the booking process.
You can make bookings for the primary member, co applicant, guests and direct dependents. You can also make bookings for your Special offer and Holiday Gift Voucher
Alternately you may mail to reservation@clubedeferias.net is our email address set up exclusively for you to make our bookings.
To get queries answered by a Holiday Advisor. Call Clube de Ferias at 7021390571
Please note our Member Relations Center business timings: 10.00 AM to 5.00 PM, Monday through Saturday and Closed on Sunday and Bank/National Holidays.

If you do not plan to holiday in a particular year, you can gift / rent your weeks / days. This privilege is subject to payment of guest fees / charges and such terms and conditions as may be specified by CDF from time to time. Your immediate family members – parents, spouse and children (up to 25 years of age) are excluded from the payment of guest fees / charges. However it is expressly understood that CDF does not undertake to rent out the Week or any portion thereof. The authorized person in whose favour confirmation voucher is issued shall produce the proof of identity on request from CDF.Important

Maximum of 2 bookings can be done in a calendar year.
High demand periods will not be open for guest bookings.
Login to member section at www.clubedeferias.net for further details.

Your Annual Subscription Fee (ASF) is used to maintain the resorts and all its amenities and to provide timely services and better interaction to you so that you can better enjoy your holiday.
Irrespective of usage of your entitlement, your first ASF is due on your Holiday Start Date.
The ASF may be revised from time to time based on Consumer Price Index / Wholesale Price Index. The ASF is subject to Service Tax as applicable.
(You can now use the convenient online payment facility (website / IVRS) to pay your ASF. Remember to keep your ASF payments up to date if you wish to holiday. If you wish to advance your holiday entitlements, remember you will need to pay your ASF upfront).

Once your reservation is confirmed, you will get a confirmation voucher through email. Furnishing the confirmation voucher, your membership card and photo identity card is a must at the time of check in.

Sorry, pets are not allowed at the resorts.

If you do not own a specific Week at a particular resort, but rather a Week in a specified time band within one resort or across multiple resorts owned by your resort developer, you have what we call FLOATING TIME.

In that case, before requesting an exchange, you should contact your OWN resort developer as early as possible and request them to deposit a Week in theDAE pool.

Charges Applicable.

A cancellation fee of   Rs. 1,750 will be charged if a Member cancels a confirmed holiday at least 45 days in advance of the start date of the confirmed Week. You can also get your Week back to utilise at a later date. For cancellations done less than 45 days in advance, there will be no refund.

This cancellation policy is applicable only on Standard Exchanges.

Dial An Exchange is a members club for owners of any kind of holiday property to facilitate flexible exchange holidays with other club members.

www.daeindia.com is our website address set up exclusively for you to make your bookings also You could contact our call centre on 080- 49017400.

Yes, each and every offer is valid till an expiry date, which will be mentioned in the Welcome Letter

Monday – Friday 09:00AM to 06:00PM
Saturday – 09:30AM to 01:30PM

DAE-India – 080 49017400

No, cancellations are not allowed for CDF special offer weeks

You can make your reservations from as early as 60 days to as late as 1 day before your holiday.

Yes, we do please log on to www.daeindia.com
*Any amendments (or) recredit of holidays against Gift Voucher & Special offer (Complimentary holidays for members) booking is not allowed. The same will be treated as cancellations. Cancellation policy is applicable only for Regular holidays(holidays using the Annual entitlement of 7 days)

1. Deposit the Week(s) you wish to exchange
2. Decide on the type of holiday you’d like
3. Request your exchange
4. Receive confirmation